To manage our direct environmental impacts, TMB has set annual reduction targets for resource consumption and put initiatives in place to continuously improve environmental and safety performance. In 2020, the bank reduced electricity intensity by 30.5%andwater intensity by 29.7% at the Head Office, achieving the annual target: a 5.0% reduction from 2019, accounting for cost savings of over 10.6 million Baht compared to the previous year. In addition, paper usage in 2020 decreased by 14.2% from 2019. This significant decrease in resource consumption was mainly due to the work from home policy introduced in response to COVID-19; nevertheless, improved chiller system management and water saving ini t iat ives also contributed to the reductions achieved in 2020. OUR ENVIRONMENTAL IMPACTS 2018 2019 2020 16,846 15,127 12,506 Electricity intensity reduced by 30.5% Electricity Consumption (Head Office) (MWh) 2018 2019 2020 153,616 122,607 102,507 Water intensity reduced by 29.7% Water Consumption (Head Office) (Cubic meters) 2018 2019 2020 274 287 235 Paper usage reduced by 18.1% Paper Usage (Tonnes) 33 Su s t a i n a b i l i t y Re po r t 2 0 2 0 I n t r odu c t i o n Cu s t ome r s En v i r o nme n t a l & So c i a l I mp a c t s Pe op l e Go v e r n a n c e App e nd i x
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