Sustainability report 2020

Employee Data Unit 2017 2018 2019 2020 Male Female Male Female Male Female Male Female Employee engagement Actively engaged employees % of actively engaged employees 54.0 NA NA NA 55.0 52.0 NA NA NA NA NA NA Actively engaged employee coverage % of total employees 98.1 NA NA NA Employee engagement % 83.8 NA 74 NA 83.8 83.6 NA NA NA NA NA NA Employee engagement coverage % of total employees 98.1 NA 36.2 NA Parental leave Employees accessing parental leave Persons NR NR NR 183 Persons NR NR NR NR NR NR 0 183 Rate of return from parental leave % NR NR NR 100 % NR NR NR 0 100 Occupational health and safety Absentee rate % 0.5 0.5 0.5 0.6 Fatality Cases 0 0 0 0 Remarks: 1. The bank plans to conduct company-wide employee engagement after EBT in 2021. 2. STEM (science, technology, engineering, mathematics) related functions are functions which require basic education in science, technology, engineering, mathematics. 3. Gender pay gap: Mean and median gender salary gap is the difference between the mean and median monthly salary of male full-pay relevant employees, excluding top and middle management and that of female full-pay relevant employees, excluding top and middle management. Mean and median bonus gap is the difference between the mean and median bonus pay paid to male relevant employees who are eligible for bonus and that paid to female relevant employees who are eligible for bonus. The coverage for mean and median bonus gap is 100% of total employees who are eligible for bonus while the coverage of mean and median salary gap is 99.0% of total employees (excluding top and middle management). 4. Absentee: Absentee rate measures actual absentee lost days, expressed as a percentage of total workdays. Absentee rate target is 1.0%. 5. Fatality: Work-related injury resulted in fatality. 6. NR means not reported; NA means not available. Social Data Unit 2017 2018 2019 2020 Total contribution Baht 50,996,748 150,342,289 330,265,600 253,456,392 Charitable donation Baht 10,466,534 9,484,047 9,185,000 8,998,242 % 20.5 6.3 2.8 3.6 Community investment Baht 30,300,000 28,500,000 44,200,000 31,000,000 % 59.4 19.0 13.4 12.2 Commercial initiatives Baht 10,230,214 112,358,242 276,880,600 213,458,150 % 20.1 74.7 83.8 84.2 Employee volunteering during paid working hours Baht 11,487,241 11,835,706 12,539,179 9,502,718 Hours 37,349 36,420 36,292 23,224 Management overheads Baht 9,373,884 12,255,102 11,643,680 * 15,740,669 Remarks: 1. TMB has no in-kind giving 2. * Restatement 57 I n t r odu c t i o n Cu s t ome r s En v i r o nme n t a l & So c i a l I mp a c t s Pe op l e Go v e r n a n c e App e nd i x Su s t a i n a b i l i t y Re po r t 2 0 2 0

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