GRI Standard Disclosure Page reference/ remarks SDGs Risk management: Effective risk and crisis management in place for long-term financial planning and organizational flexibility GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 44-45, 50 GRI 103-2 Management approach and its components 44-45 GRI 103-3 Evaluation of the management approach 44-45 Talent attraction and retention: Attract and retain talents through competitive compensations and benefits in order to drive the bank’s business growth in the long-term GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 36-41, 50 GRI 103-2 Management approach and its components 36-41 GRI 103-3 Evaluation of the management approach 36-41 GRI 401: Employment 2016 GRI 401-1 New employee hires and employee turnover 55-56 GRI 401-3 Parental leave 56 GRI 404: Training and education 2016 GRI 404-1 Average hours of training per year per employee 56 GRI 404-2 Programs for upgrading employee skills and transition assistance programs 39-40 GRI 405: Diversity and equal opportunity 2016 GRI 405-1 Diversity of governance bodies and employees 56 GRI 405-2 Ratio of basic salary and remuneration of women to men 56 GRI 403: Occupational health and safety 2018 GRI 403-6 Promotion of worker health 41 GRI 403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships 20 GRI Standard Disclosure Page reference/ remarks SDGs Financial literacy and inclusion: Promote access to financial education, products, and services for customers and the society to enhance their financial security and wealth GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 21-22, 50 GRI 103-2 Management approach and its components 21-22 GRI 103-3 Evaluation of the management approach 21-22 Local communities FS14 Initiatives to improve access to financial services for disadvantaged people 19, 22, 25 Responsible lending: Responsible lending to clients by taking into consideration environmental, social, and governance risks GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 28-32, 50 GRI 103-2 Management approach and its components 28-32 GRI 103-3 Evaluation of the management approach 28-32 Product portfolio FS7 Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose 31-32 FS8 Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose 32 60 I n t r odu c t i o n Cu s t ome r s En v i r o nme n t a l & So c i a l I mp a c t s Pe op l e Go v e r n a n c e App e nd i x Su s t a i n a b i l i t y Re po r t 2 0 2 0
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