Sustainability report 2020

TMB Open Architecture TMB is the first Thai bank to offer an open architecture platform to all customers. The bank has set a long-term strategy to use this open-architecture platform to offer a wide variety of mutual fund products that match various client needs and risk-return profiles. In 2020, TMB had 11 strong partnerships with leading asset management companies, both domestic and international, including TMB Asset Management Co, Ltd. , UOB Asset Management (Thailand) Co., Ltd., Aberdeen Asset Management Co, Ltd., CIMB-Principal Co., Ltd., Manulife Asset Management Co., Ltd., TISCO Asset Management Co., Ltd., One Asset Management Co., Ltd., Kasikorn Asset Management Co., Ltd., Krungsri Asset Management Co., Ltd., Krung Thai Asset Management Co., Ltd., and Thanachart Asset Management Co., Ltd. These enable TMB to offer a broad range of products and asset classes that suit the different risk profiles of our customers. TMB recently entered into a strategic bancassurance partnership with Prudential Life Assurance (Thailand) Public Company Limited (“Prudential Thailand”), a subsidiary of Prudential plc, for an initial term of 15 years. Taking effect fromJan 1, 2021, the partnershipwill provide Prudential’s leading health and wealth solutions to the entire network of the merged entity under TMB. The remaining term of the bancassurance contract with FWD Life Insurance, the bank’s previous bancassurance partner, will be entirely transferred to Prudential Thailand on 31 December 2020. FWD will continue to honor its obligations and to service customers who have bought FWD insurance policies through TMB for the remainder of their policy terms. For the non-life insurance sector, TMB offers insurance for loan collateral in association with non-life insurance companies. TMB also provides other non-life insurance products such as personal accident, health and motor insurance. 9 Su s t a i n a b i l i t y Re po r t 2 0 2 0 I n t r odu c t i o n Cu s t ome r s En v i r o nme n t a l & So c i a l I mp a c t s Pe op l e Go v e r n a n c e App e nd i x

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