40 Introduction Customers Social Governance Appendix Environment Sustainability Report 2021 People Through ttb’s corporate culture, the Bank aims to build a future-ready, skilled workforce in a diverse and inclusive workplace. The corporate culture, ‘I CARE’, demonstrates our way of working – how we put our customers at the center of everything we do as we strive to be the best. Total employees 15,102 Diversity and Inclusion By gender By nationality Female 69.2% Male 30.8% < 30 years old 30-50 years old 18.9% 62.3% 18.8% > 50 years old By age Thai 99.861% Chinese 0.073% Dutch 0.013% Malaysian 0.007% Others 0.046% 18.0% 11.1% 10.3% 15.8% 17.9% 10.2% 16.7% By tenure < 1 year 1-3 years 4-5 years 6-10 years 11-15 years 16-20 years >21 years Employee Profile Women in board Women in non-management level Women in management level 56.1% 14.3% 70.6% Learning and Development Employee Well-being Average training hours 46 Employee filled in open positions 43.1% Employee development investment over 67 million Baht Employee engagement score 50.0% Scholarship for employees’ children 513,000 Baht Financial aid for employees’ childbirth 186,000 Baht Thai 99.3% Chinese 0.2% Dutch 0.1% Management by nationality (% of total management) Malaysian 0.1% Others 0.3% Women in STEM (science technology, engineering, and mathematics) related functions 46.1% Women in revenue generating functions 56.2% Employee with disability (% of total employees) 0.00007%
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