Sustainability Report 2021

76 Introduction Customers Social Governance Appendix Environment Sustainability Report 2021 Topic-specific and financial services (FS) disclosures Material topics GRI Standard Disclosure Page reference/ remarks SDGs Climate change risk and opportunity: Managing climate related risks and opportunities, and supporting transition to low carbon economy GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 29-33, 65 GRI 103-2 Management approach and its components 29-33 GRI 103-3 Evaluation of the management approach 29-33 GRI 201: Economic performance 2016 GRI 201-2 Financial implications and other risks and opportunities due to climate change 29-33 Our environmental impact: Managing the Bank’s direct environmental impacts (energy, GHG emission, water, and waste) GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 34, 65 GRI 103-2 Management approach and its components 34 GRI 103-3 Evaluation of the management approach 34 GRI 302: Energy 2016 GRI 302-1 Energy consumption within the organization 34, 69 GRI 302-4 Reduction of energy consumption 34 GRI 303: Water and effluents 2018 GRI 303-3 Water withdrawal 34, 69 GRI 303-5 Water consumption 34, 69 GRI 305: Emissions 2016 GRI 305-1 Direct (Scope 1) GHG emissions 69 GRI 305-2 Energy indirect (Scope 2) GHG emissions 69 GRI 305-3 Other indirect (Scope 3) GHG emissions 69 GRI 306: Effluents and waste 2016 GRI 306-4 Waste diverted from disposal 69 Financial literacy and inclusion: Promoting access to financial education, products, and services for customers and the society to enhance their financial security and wealth GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 36-39, 65 GRI 103-2 Management approach and its components 36-39 GRI 103-3 Evaluation of the management approach 36-39 Local communities FS14 Initiatives to improve access to financial services for disadvantaged people 36-39 Human capital development: Training and developing employees to advance their skills and knowledge GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 42-43, 65 GRI 103-2 Management approach and its components 42-43 GRI 103-3 Evaluation of the management approach 42-43 GRI 404: Training and education 2016 GRI 404-1 Average hours of training per year per employee 40, 45, 71 GRI 404-2 Programs for upgrading employee skills and transition assistance programs 42-43 Topic-specific and financial services (FS) disclosures Material topics GRI Standard Disclosure Page reference/ remarks SDGs Human capability and workforce planning: Implementing strategic workforce planning to ensure that the right people are with the right skills and in the right positions and to determine needs for future workforce GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 41-43, 65 GRI 103-2 Management approach and its components 41-43 GRI 103-3 Evaluation of the management approach 41-43 GRI 401: Employment 2016 GRI 401-1 New employee hires and employee turnover 70-71 GRI 401-3 Parental leave 72 Employee diversity, inclusion and well-being: Taking care the health, safety, and well-being of our employees, ensuring fair treatment and equitable compensation, and enhancing a well-balanced, diverse, and inclusive workforce GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 16-17, 41, 44-45, 65 GRI 103-2 Management approach and its components 16-17, 41, 44-45 GRI 103-3 Evaluation of the management approach 16-17, 41, 44-45 GRI 405: Diversity and equal opportunity 2016 GRI 405-1 Diversity of governance bodies and employees 40 GRI 405-2 Ratio of basic salary and remuneration of women to men 71 GRI 403: Occupational health and safety 2018 GRI 403-6 Promotion of worker health 16-17, 41, 44-45 GRI 403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships 16-17, 41, 44-45 Community investment and development: Creating positive impacts to local communities for sustainable growth GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary 17, 46-49, 65 GRI 103-2 Management approach and its components 17, 46-49 GRI 103-3 Evaluation of the management approach 17, 46-49 GRI 201: Economic performance 2016 GRI 201-1 Direct economic value generated and distributed 46-49 Human rights: Respecting human rights and mitigating related risks within our operations and throughout the value chain GRI 103: Management approach 2016 GRI 103-1 Explanation of the material topic and its boundary https://www.ttbbank.com/ en/sustainability/ social-sustainability/ human-rights GRI 103-2 Management approach and its components https://www.ttbbank.com/ en/sustainability/ social-sustainability/ human-rights GRI 103-3 Evaluation of the management approach https://www.ttbbank.com/ en/sustainability/ social-sustainability/ human-rights GRI 412: Human rights assessment 2016 GRI 412-1 Operations that have been subject to human rights reviews or impact assessments https://www.ttbbank.com/ en/sustainability/ social-sustainability/ human-rights

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