Sustainability report 2020

FAI-FAH for Community Under the theme of ONE Volunteer Spirit, TMB Thanachart encourages our employees all over the country to engage and give back to society through FAI-FAH community projects. In total, 30 community projects have engaged with more than 2,000 TMB Thanachart Volunteers to bring real change to communities. Key examples include: Chai Toong Salted Duck Eggs in Sampanta Village, Prachinburi The project aims to help people in Sampanta village in Prachinburi Province,mostofthemricefarmers,gainincomeoutsideoftherice-growing season. With the objective of upscaling the project and achieving better efficiency and outcomes, TMB Thanachart volunteers have lent a helping handandeducatedvillagersabout howtomakesystematic improvements to the production process, selling and marketing, and packaging and design. These improvements will add value to the products and increase revenues for the villagers. Over 50 villagers participated, and gained an averagemonthly revenue of approximately 3,000 Baht per month in total.Currently thevillagersare improving their duck farmsso that theydon’t have to relyoneggs fromoutsideof the village. Newsaltedduck eggs products, such as salted duck egg chili paste, have also been launched to expand revenue streams. The Basket – Organic Vegetables from Farm to Table, Bangkok The Basket is a social entrepreneur project set up to help farmers in Phetchaburi and Chachoengsao Provinces. The key challenges The Basket team faces are developing systematic accounting systems and onlinemarketing channels. TMBThanachart volunteers use their financial and marketing skills to offer coaching and support. As a result, The Basket has expanded its customer base as more customers subscribe to the products on a weekly and monthly basis. In 2020, The Basket’s fan page grew by 20% from 2019. In the future, The Basket aims to add more customers via its online platform and support more farmers seeking fair prices for their organic products. Organic Shampoo by the Pak Phoom Jai Community, Bangkok Pak Phoom Jai is one of many Bangkok communities in crisis due to the COVID-19 situation. The key challenge faced by this community, where approximately 120 families are suffering, is the limited ability to develop sustainable products that will help lift incomes during the crisis. TMB Thanachart volunteers helped the residents in terms of identifying potential products, developing products, and accounting andmarketing. Their organic shampoo product under the brand ‘Proud’, which means Pak Phoom Jai in Thai, has been successfully launched with positive results. In 2020, the community made revenue of over 100,000 Baht within 2months of launching the product. This is additional income for this community. Additionally, TMB Thanachart has continued with several strong key CSR programs in 2020, including: TMB and Thanachart's Royal Kathin Robe Presentation, Nakhon Sawan In 2020, the bank was graciously bestowed by His Majesty King Maha Vajiralongkorn Phra Vajiraklaochaoyuhua the honor of offering the Royal Kathin Robes to monks who have completed a three-month rain retreat at a royal temple, Wat Woranat Banphot in Nakhon Sawan Province. Thanachart Bank was granted the presentation of Royal Kathin Robes for the 14th consecutive year. This year marked a special occasion as clients, business partners and the general public of the two banks collectively donated 17.8 million Baht to Wat Woranat Banphot. The temple set aside this donation for the Sataban Saengsawang Foundation, under the patronage of Her Royal Highness Princess Soamsawali KromMuen Suddhanarinatha, to fund the construction of new school buildings for children with special needs worth 5 million Baht, and the procurement of ventilators worth 2.2 million Baht for Sawanpracharak Hospital in Nakhon Sawan and Buddhachinaraj Phitsanulok Hospital in Phitsanulok. The Annual Thai Red Cross Fair 2020 Due to the exceptional circumstances of the COVID-19 pandemic, the Thai Red Cross Fair 2020 was held online. The bank helped raise funds to support this good cause by selling 200,000 Thai Red Cross lottery tickets via the two banks' distribution channels and donating 6.5 million Baht. This made TMB the fifth largest corporate donor to the Thai Red Cross Society's activities for many years in a row. TMB and Thanachart offered a series of rewards to participants in the Thai Red Cross lottery 2020. 35 Su s t a i n a b i l i t y Re po r t 2 0 2 0 I n t r odu c t i o n Cu s t ome r s En v i r o nme n t a l & So c i a l I mp a c t s Pe op l e Go v e r n a n c e App e nd i x

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