PEOPLE Through its corporate culture, the bank aims to build a future-ready and skillful workforce, as well as a diverse and inclusive workplace. Known as ‘I CARE’, this corporate culture demonstrates our way of working – how we put customers at the center of everything we do as we strive to be the best. 36 Su s t a i n a b i l i t y Re po r t 2 0 2 0 I n t r odu c t i o n Cu s t ome r s En v i r o nme n t a l & So c i a l I mp a c t s Pe op l e Go v e r n a n c e App e nd i x
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