Sustainability Report 2021

11 Introduction Customers Social Governance Appendix Environment Sustainability Report 2021 TheBank strives to integratesustainability into our business and to ensure that our strategic objectives do not only fulfill short-term goals but also contribute to long-term sustainable growth. The Nomination, Remuneration andCorporate Governance Committee and the Chief Executive Committee have oversight of sustainabi l ity management and its effectiveness across the organization. At the working level, the Sustainability Department works with relevant business functions to elevate the Bank’s sustainable practice standards and improve awareness among employees across four key areas: business sustainability, environmental sustainability, social sustainability, and corporate governance and business ethics. Sustainability at ttb Sustainability Framework