Sustainability Report 2021

39 Introduction Customers Social Governance Appendix Environment Sustainability Report 2021 Products/Services Details of Products Performance A full-service investment portfolio management, which was previously exclusive only to private banking customers, is now available for all customers. The primary objective is to promote smart investment and financial inclusion. In 2021, the Bank improved this service to become evenmore inclusive and accessible by allowing a minimum investment of 1 Baht for clients to be able to access the service. • 234%increase inAUMof ttbSmart Port’snewversion Provide microfinance to smal l-sized businesses that have experienced difficulty in securing financial support. The objective is to ensure that small business have access to funding with the following purposes: • Local entrepreneurs that promote local products and community identity such as OTOP products or local products that have been endorsed by the Department of Local Administration. • Businesses that were impacted by the flooding in 2021. • Farmers who want to reduce the use of chemicals in their farming practices. • Fundamental facilities that serve communities such as medical clinics and services. • Businesses that endorse environmental conservation such as green energy and solar/biomass power plants. • 56 small-sized business clients were able to access financial support, account ing for 228.5 million Baht ttb smart port Small Business Loan for Social Sustainability Growth