Sustainability Report 2021

52 Introduction Customers Social Governance Appendix Environment Sustainability Report 2021 The Board of Directors, in conjunction with six of the Bank’s sub-committees: the Nomination, Remuneration andCorporateGovernanceCommittee, CreditCommittee, Risk Oversight Committee, IT Oversight Committee, Audit Committee, and Board of Executive Directors Committee, serve as a crucial oversight to the sustainable growth of the Bank. The Board is provided with training sessions that are in accordance with the organization’s business direction and goals. In 2021, some of the Board training includes Security Awareness Training: Cybersecurity and Cyber Resilience, 2021 Cyber Resilience Leadership: Herd Immunity by the Thai Institute of Directors, and Update of Impacts of Climate Change to Banking Industry by KPMG. According to ttb’s Diversity and Inclusion Statement, there are no restrictions on age, gender, nationality, race, disability status, etc., of board candidates in order to ensure that the Board of Directors is balanced and well diverse. For more information on the Board of Directors and Corporate Governance, refer to the One Report 2021. By prioritizing clients’ interests and creating a foundation of integrity and trust, ttb adheres to the highest ethical and professional principles. The Bank’s Code of Conduct establishes how we conduct our day-to-day business activities to meet all legal, ethical and economic obligations. The Bank has zero-tolerance for fraud and corruption and puts in place control measures, ranging from policies to processes and mechanisms, to prevent and mitigate unethical behavior. On an annual basis, the Bank promotes business ethics through employee training and internal communications. This enables employees to refresh their understanding of the Bank’s Code of Conduct, Anti-Corruption, and Anti-Money Laundering Policies. The Bank also has complaint reporting and whistleblower channels that are not only inclusive to our customers and employees but are also available to all stakeholders allowing them to inform us of the possible breaches to ttb’s Code of Conduct. Business Ethics Code of Conduct 100% Anti-Corruption 100% Anti-Money Laundering and Counter-terrorism and Proliferation of Weapons of Mass Destruction Financing (AML/CTPF) 100% Business Ethics Training (% of employee target completed the training) Visit the Bank’s website for more details of business ethics related policies.